Shipping & Returns

Delivery/Shipping Timings

We aim, but cannot guarantee, to send orders the day after they are placed with us.

Orders received Monday to Thursday are shipped the day after they are received.

Orders received Friday to Sunday are shipped on the following Monday.

Standard delivery time for most orders is 3 working days

Bank Holidays: our shipping department is closed on Bank holidays – orders will be shipped on the next working day.

UK orders are shipped by either First Class post or Hermes – Please note: Hermes Monday to Friday service which requires a signature on delivery.

If you would like delivery outside the UK, please contact us.

 

Returns

We care about the satisfaction of our customers, and want to be sure that the products you receive are in perfect condition.

Any goods received damaged should be notified on the delivery note and within 48 hours of receipt & by email.

In the rare and unlikely event that your order has been delayed by the post, please contact us if you have not received you order within 5 working days from the date of payment (for orders placed within the UK).

If you need to return an item, please contact us.